When returning goods within 14 days without giving a reason, the buyer bears the costs of returning the goods. If the buyer finds a defect in the goods, defends it with a photo and adds a reason, the costs of returning or exchanging the goods are borne by the seller. (complaint valid for 24 months)
Instead of the online form, you can fill out a pdf form, which you can then send to the email address dsctv.art@gmail.com